🐾 PawUnder – Frequently Asked Questions (FAQs)
🧴 1. What makes PawUnder Pet Spray Massage Brush different from regular grooming brushes?
Unlike traditional brushes, the PawUnder Pet Spray Massage Brush features a built-in mist spray system that gently hydrates your pet’s coat while brushing. This prevents static, softens tangled fur, and makes grooming a relaxing massage-like experience for your pet. It’s perfect for both cats and dogs with all hair types.
🐶 2. How often should I use the PawUnder brush on my pet?
For best results, use the brush 2–3 times a week. Regular grooming not only removes loose hair and dirt but also stimulates natural oil production, giving your pet a shinier and healthier coat.
💦 3. Can I use any type of liquid in the spray brush?
We recommend using clean water or pet-safe grooming sprays only. Avoid using essential oils, alcohol, or chemical-based solutions as they may irritate your pet’s skin or clog the spray nozzle.
🐾 4. Does the Pet Hair Removal Glove work on furniture and fabrics?
Yes! The PawUnder Hair Removal Glove isn’t just for grooming. Its flexible silicone tips easily lift pet hair from sofas, car seats, clothes, and beds—making cleanup effortless while bonding with your furry friend.
🧤 5. My pet is afraid of brushes. Is the Hair Removal Glove suitable for sensitive pets?
Absolutely. The glove mimics the natural touch of your hand, giving your pet a calming, gentle massage. It’s ideal for anxious or young pets who dislike traditional brushes.
⚙️ 6. How do I clean the PawUnder Pet Hair Glove after use?
Simply peel off the accumulated fur in one motion. The silicone surface is washable — just rinse it with warm water and mild soap, then air dry.
💅 7. Is the Pet Nail Grinder safe for small pets?
Yes! Our grinder features three adjustable speed modes and three grinding ports for small, medium, and large pets. The low-noise motor and precision grinding head ensure a stress-free trimming experience even for small dogs, cats, or rabbits.
🔇 8. My pet is scared of loud noises. How quiet is the PawUnder Nail Grinder?
The PawUnder grinder operates below 40 decibels, quieter than a normal conversation. This low noise and vibration level help keep even nervous pets calm during grooming.
🔋 9. How long does the battery last on a full charge?
A full charge provides up to 10 hours of continuous use, enough for several grooming sessions. It can be recharged easily via USB cable (included in the package).
🧼 10. How do I clean the Nail Grinder head?
After trimming, remove the protective cap and gently brush away dust and nail residue. For deeper cleaning, detach the grinder head and rinse it lightly — make sure it’s completely dry before next use.
🚚 11. How long does shipping take?
- Handling time: 1–3 business days
- US Shipping: 7–12 business days
- Worldwide Shipping: 10–15 business days
We’ll send you tracking details once your order ships.
💳 12. What is your return or exchange policy?
We offer a 30-day satisfaction guarantee. If your item arrives damaged or defective, contact us within 30 days of delivery for a free replacement or full refund — no questions asked.
📦 13. Do you offer bundle discounts or promotions?
Yes! Save more when you order 2 or more grooming tools together. Keep an eye on our homepage for seasonal sales and bundle deals for pet lovers.
🐕 14. Can I use the spray brush and glove together?
Definitely! Many PawUnder customers start with the Spray Massage Brush to detangle and refresh the fur, then finish with the Hair Removal Glove to remove leftover loose hair and boost shine.
❤️ 15. Is PawUnder suitable for both cats and dogs?
Yes — all our products are vet-tested and pet-approved for cats, dogs, and even small animals like rabbits or ferrets. Our designs focus on safety, comfort, and efficiency for pets of all sizes.
